Rotozoom Sales Assistant Version 1.6.8
- Support inbox (PRO): AI co-pilot 'Suggest reply' drafts an agent response from the conversation; agents edit and send.
- Canned replies (admin-managed) for one-click insert, plus a support metrics strip (volume, pending/handled, avg first-response).
- Support conversations are now retained (no longer expire at 6 months) once an agent is involved.