Automate WooCommerce returns & warranty certificates
Issue branded PDF warranty cards and let customers self-serve their return requests, right from their account — no more email chains.
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The friction of manual returns and lost paperwork
Handling returns over email leads to lost messages and manual tracking that does not scale. Paper warranty cards go missing, leaving you with no simple way to verify purchase dates when a claim comes in.
- A support inbox flooded with repetitive, manual return requests.
- No way for customers to view or download their own warranty certificate.
- Hard to tell whether a return request falls inside your allowed return window.
One place for warranties and returns, inside WooCommerce
Rotozoom Warranty connects purchase, warranty tracking and return processing in one workflow. Customers stay informed at every stage, and your team handles each case from a single admin dashboard.
Branded PDF warranty certificates
Issue branded PDF warranty certificates rendered with mPDF, tracked in the admin dashboard and visible to the customer in their account. The free tier issues up to 5 cards per day; Pro removes the daily limit.
Self-service customer returns (RMA)
PROA dedicated returns page where customers pick the items, choose a reason and submit a return or exchange request — without emailing support.
Return & warranty-claim rules
PROSet a return window and separate in-warranty from out-of-warranty claims based on the actual purchase date.
Repairs, exchanges & refunds
PROProcess repairs, paid exchanges or refunds from the admin dashboard, with automatic status updates to the customer account and by email.
Where it fits
Sells devices that need individual warranty tracking and purchase-date verification.
→ Branded PDF certificates are issued on purchase, and customers pull their own certificate from their account instead of emailing support.
Needs a systematic way to handle size exchanges and returns without manual email chains.
→ Customers submit returns through the self-service RMA page, and the team moves each case through repair, exchange or refund with automatic updates.
Frequently asked
How are the PDF warranty certificates generated?
They are rendered with mPDF right inside your WordPress hosting — no external API or subscription service is involved.
What are the limits on the free version?
The free version issues up to 5 PDF warranty cards per day and tracks them in the admin dashboard. Pro removes the daily limit and unlocks the full self-service returns (RMA) system.
Can I process paid exchanges and repairs?
Yes, on Pro. You can handle repairs, paid exchanges and standard refunds, update the order, and keep the customer informed automatically.
Does it work with my theme?
Yes. The warranty and returns views run inside WooCommerce and inherit your store theme — no page builder or separate app.
Can I set a warranty period for each product?
Yes. The warranty length is read from a product attribute and can be set in years or months, so different products can carry different warranty periods.
Can customers track the status of their return?
Yes, on Pro. Customers submit returns from a self-service page in their account and follow each request through repair, exchange or refund, with status updates by email.
Take the friction out of WooCommerce returns
Start issuing warranty PDFs with the free version, or go Pro for the complete self-service returns (RMA) system.
30-day money-back guarantee · Cancel anytime